NOB-Bharat news: To further the Government’s Commitment for Ease of Life of Pensioners, the Department of Pension and Pensioners’ Welfare (DoPPW) is proactively using digital and social media platforms to address pension related queries of citizens, with special emphasis on the concerns and issues faced by pensioners. Through its official presence on YouTube, Facebook and X (Twitter), the Department is ensuring wider outreach, timely dissemination of information and improved engagement with stakeholders. On its official YouTube channel, DoPPW shares short and informative videos wherein common pension-related questions are addressed and important rules, procedures and benefits are explained in a simple and citizen-friendly manner. These videos aim to clarify doubts, reduce confusion and assist pensioners in understanding pension related processes effectively. (YouTube:https://www.youtube.com/@DOPPW_India, https://www.youtube.com/@DOPPW_India).In addition to video-based outreach, the Department actively engages with citizens through its official Facebook page, where informational posts, awareness content and updates related to pension schemes and initiatives are regularly shared. Pensioners and their family members can also raise queries and seek information through this platform.(Facebook:https://www.facebook.com/DoPPW.India/https://www.facebook.com/DoPPW.India/).Similarly, DoPPW utilises its official X (Twitter) handle to disseminate key messages, share updates and amplify awareness regarding pension related initiatives. Inter-ministerial tagging and timely posts on X help in reaching a larger and more diverse audience, ensuring effective communication and visibility of pension related matters.(X/Twitter:https://x.com/DOPPW_India](https://x.com/DOPPW_India).By adopting a multi-platform digital communication strategy, the Department of Pension and Pensioners’ Welfare continues to strengthen its efforts towards empowering pensioners, enhancing transparency and facilitating responsive grievance redressal, thereby ensuring that pension-related information reaches beneficiaries in an accessible and efficient manne.
